SFAD Helpline
Scottish Families are here to support you if you are affected by someone else’s alcohol or drug use. We can chat, offer listening support and information, and link you to our services or services local to you.
You can contact our Helpline by phone, email or using the online chat on our website.
Our support team are a small group of advisors who aim to give an individualised response to every enquiry as quickly as possible. We experience a high volume of calls and work hard to answer every one of them. If we do not answer your call, please leave a voicemail and one of our advisors will get back to you.
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Last Updated: 06/02/2026